Cookie Policy
Last updated: 1 July 2025
This Cookie Policy explains how , registered at ("we", "us", or "our"), uses cookies and similar tracking technologies on the official website of Mirenoroyalresort (the "Website"). Please read this policy carefully to understand what cookies are, how we use them, and how you can manage your preferences.
If you have any questions about this Cookie Policy, you may contact us at info@mirenoroyalresort.com.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to supply website operators and third parties with information about how users interact with a site.
Cookies may be classified by their duration:
- Session cookies – These are temporary cookies that expire when you close your browser. They allow the website to link your actions during a browsing session.
- Persistent cookies – These remain on your device for a set period of time or until you manually delete them. They help the website remember your preferences and settings on future visits.
Cookies may also be classified by their origin:
- First-party cookies – Set directly by on our Website.
- Third-party cookies – Set by external service providers or partners whose services are embedded in our Website (for example, analytics or advertising platforms).
In addition to cookies, we may use similar technologies such as web beacons, pixel tags, local storage objects, and tracking scripts. For the purposes of this policy, all such technologies are collectively referred to as "cookies".
2. Why We Use Cookies
We use cookies for the following main purposes:
- To ensure the Website operates correctly and securely.
- To remember your preferences and personalise your experience.
- To analyse how visitors use the Website and to improve our services.
- To deliver relevant advertising and promotional content about Mirenoroyalresort.
- To comply with applicable legal and regulatory requirements, including responsible gambling obligations.
- To prevent fraud and protect the security of our guests and users.
3. Types of Cookies We Use
3.1 Strictly Necessary (Essential) Cookies
These cookies are essential for the Website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in to your account, filling in forms, or making a booking. Without these cookies, services you have asked for cannot be provided. Because they are strictly necessary, they do not require your prior consent under applicable law.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __cf_bm | Cloudflare | Bot management – distinguishes between humans and automated bots to protect the Website from malicious traffic. | 30 minutes |
| cf_clearance | Cloudflare | Stores the proof that a security challenge (e.g. CAPTCHA) has been passed, preventing repeated challenges. | 1 year |
| __cflb | Cloudflare | Load balancing – routes user requests to the correct server for optimal performance. | Session |
| PHPSESSID / session_id | Maintains your session state across pages (e.g. keeping you logged in during a visit). | Session | |
| csrf_token | Security token that prevents Cross-Site Request Forgery (CSRF) attacks. | Session | |
| cookie_consent | Stores your cookie consent preferences so we do not ask you repeatedly. | 1 year |
3.2 Performance and Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us understand which pages are the most and least popular, how visitors navigate the site, and where visitors are coming from. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Website and will not be able to monitor its performance.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics (Google LLC) | Registers a unique ID used to generate statistical data on how a visitor uses the Website. Used to distinguish users. | 2 years |
| _ga_<container-id> | Google Analytics (Google LLC) | Used by Google Analytics 4 (GA4) to persist session state and identify unique sessions. | 2 years |
| _gid | Google Analytics (Google LLC) | Registers a unique ID to generate statistical data on Website usage. Expires after 24 hours. | 24 hours |
| _gat / _gat_UA-XXXXXXXX | Google Analytics (Google LLC) | Used to throttle the request rate — limits data collection on high-traffic sites. | 1 minute |
| _gac_<container-id> | Google Analytics / Google Ads (Google LLC) | Contains campaign-related information; used to associate a session with an ad campaign. | 90 days |
3.3 Functional Cookies
These cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use. If you do not allow these cookies, some or all of these features may not function properly.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| lang | Remembers the user's preferred language setting. | 1 year | |
| currency_pref | Remembers the user's preferred currency for displaying prices. | 1 year |
3.4 Marketing and Advertising Cookies
These cookies are set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising. Please note that even if you opt out, you may still see generic advertisements.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta Platforms, Inc. (Facebook Pixel) | Used by Meta to deliver, measure, and improve the relevance of advertisements; tracks conversions from Facebook Ads. | 90 days |
| _fbc | Meta Platforms, Inc. (Facebook Pixel) | Stores click information from Facebook Ads; used to attribute conversions to specific ad clicks. | 90 days |
| fr | Meta Platforms, Inc. | Used to deliver, measure, and improve the relevance of ads shown on and off Facebook. | 90 days |
| ADS_ID / Google_Ads_ID | Google Ads (Google LLC) | Tracks conversions from Google Ads campaigns and is used for remarketing purposes. | 90 days |
| IDE | Google DoubleClick (Google LLC) | Used to display targeted advertisements based on browsing behaviour across sites using Google's advertising network. | 1 year |
| _gcl_au | Google Tag Manager / Google Ads (Google LLC) | Used by Google AdSense to experiment with advertisement efficiency across websites using Google services. | 90 days |
| muid | Microsoft Advertising (Microsoft Corporation) | Identifies unique web browsers visiting Microsoft sites; used for advertising, site analytics, and other operational purposes. | 1 year |
| _uetsid / _uetvid | Microsoft Advertising (Bing Ads Pixel) | Tracks conversions and visitor behaviour for Bing advertising campaigns. | 1 day / 1 year |
| _tt_enable_cookie / _ttp | TikTok Inc. (TikTok Pixel) | Measures the effectiveness of advertising on TikTok; tracks user interaction with ads and the Website. | 13 months |
4. Third-Party Cookies and Services
Some cookies on our Website are placed by third parties on our behalf. These third parties include, but are not limited to:
- Cloudflare, Inc. – Provides content delivery network (CDN), DDoS protection, and security services. Cloudflare's privacy policy is available at https://www.cloudflare.com/privacypolicy/.
- Google LLC – Provides analytics (Google Analytics), advertising (Google Ads, DoubleClick), and tag management (Google Tag Manager) services. Google's privacy policy is available at https://policies.google.com/privacy. You can opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
- Meta Platforms, Inc. – Provides social media integration and advertising measurement services via the Facebook Pixel. Meta's data policy is available at https://www.facebook.com/policy.php.
- Microsoft Corporation – Provides advertising measurement and remarketing services via the Microsoft (Bing) Advertising Pixel. Microsoft's privacy statement is available at https://privacy.microsoft.com/en-us/privacystatement.
- TikTok Inc. – Provides advertising measurement and audience targeting services via the TikTok Pixel. TikTok's privacy policy is available at https://www.tiktok.com/legal/page/row/privacy-policy/en.
We do not control the cookies set by these third parties. We encourage you to review the privacy and cookie policies of each third-party service for more information about how they collect and use your data.
5. Your Consent
In accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable laws, we will seek your consent before placing any non-essential cookies on your device.
When you first visit our Website, a cookie consent banner will be displayed. You may:
- Accept All Cookies – Allow all categories of cookies, including analytics and marketing cookies.
- Reject Non-Essential Cookies – Allow only strictly necessary cookies.
- Manage Preferences – Customise your consent by enabling or disabling specific categories of cookies.
Your consent choice will be recorded and stored via a first-party cookie (cookie_consent) for a period of up to 12 months. After this period, we will ask for your consent again. You may withdraw or change your consent at any time by clicking the "Cookie Settings" link available in the footer of every page on our Website.
Please note that withdrawing consent to non-essential cookies will not affect the lawfulness of any processing carried out before withdrawal. It may, however, affect certain features and functionality of the Website.
6. How to Manage and Control Cookies
In addition to our on-site cookie preference tool, you can control and manage cookies through your web browser settings. Most browsers allow you to:
- View what cookies are stored on your device and delete them individually or in bulk.
- Block third-party cookies.
- Block cookies from specific websites.
- Block all cookies.
- Delete all cookies when you close your browser.
Please be aware that if you choose to block or delete cookies, certain features of our Website may not function correctly, and your user experience may be diminished. For guidance on how to manage cookies in the most popular browsers, please visit:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Apple Safari: https://support.apple.com/en-au/guide/safari/sfri11471/mac
- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
For information about managing cookies on mobile devices, please refer to the support documentation provided by your device manufacturer or operating system provider.
6.1 Opt-Out Tools Provided by Third Parties
You can also opt out of interest-based advertising from participating companies using the following industry opt-out tools:
- Your Online Choices (EU/UK): https://www.youronlinechoices.com
- Network Advertising Initiative (NAI) Opt-Out: https://optout.networkadvertising.org/
- Digital Advertising Alliance (DAA) Opt-Out: https://optout.aboutads.info/
- Google Ads Settings: https://adssettings.google.com
- Meta Ad Preferences: https://www.facebook.com/ads/preferences
7. Cookies and Responsible Gambling
As a hotel-casino operator, is committed to promoting responsible gambling. Some cookies and session data may be used to support responsible gambling tools, including session time reminders, self-exclusion mechanisms, and account activity monitoring. This use of data is strictly limited to purposes required by our gaming licences and applicable gambling regulations in New South Wales and the Commonwealth of Australia.
We will never use cookie data collected for responsible gambling purposes for marketing or profiling activities unrelated to the safety and wellbeing of our users.
8. Data Transfers
Some of the third-party cookies listed in this policy may transfer data to servers located outside Australia, including in the United States and the European Union. Where such transfers occur, takes reasonable steps to ensure that overseas recipients handle your personal information in a manner consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth), including by relying on contractual protections and, where applicable, adequacy decisions or standard contractual clauses.
9. Data Retention
The duration for which each cookie stores data on your device is set out in the tables in Section 3 above. After a cookie expires, it is automatically deleted from your device. Where we receive data from cookies and store it on our own systems (for example, analytics reports), we retain that data only for as long as necessary for the purpose for which it was collected, as further described in our Privacy Policy.
10. Privacy Policy
This Cookie Policy should be read together with our full Privacy Policy, which provides detailed information about how collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
If you have any concerns about the way we handle your personal data, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au or by calling 1300 363 992.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, in applicable law, or in our business operations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by displaying a prominent notice on our Website or by other means.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of the Website after any changes have been posted constitutes your acknowledgement of the updated Cookie Policy.
12. Contact Us
If you have any questions, concerns, or requests relating to this Cookie Policy or the use of your personal data, please contact us using the details below:
- Company:
- Address:
- Email: info@mirenoroyalresort.com
We aim to respond to all inquiries within 30 business days in accordance with our obligations under the Privacy Act 1988 (Cth).